Quality Assurance Manager[10227]

Job Description

1. Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulatory requirements.
2. Oversee the entire quality control process, from raw material inspection to finished product evaluation, to identify and address any deviations or defects.
3. Establish and maintain quality metrics and performance indicators to measure and improve product quality and operational efficiency.
4. Collaborate with cross-functional teams, including design, production, and supply chain management, to proactively identify and resolve quality-related issues.
5. Conduct regular audits and inspections of production facilities and supplier sites to assess compliance with quality standards and best practices.
6. Provide guidance and training to staff on quality control protocols and techniques to promote a culture of quality awareness and continuous improvement.
7. Investigate customer complaints and quality incidents, identify root causes, and implement corrective and preventive actions to prevent recurrence.
8. Monitor and analyze industry trends and technological advancements to identify opportunities for enhancing quality processes and capabilities.
9. Develop and maintain relationships with external stakeholders, such as suppliers and regulatory agencies, to ensure alignment with quality objectives and requirements.
10. Prepare and present reports on quality performance, trends, and initiatives to senior management to support decision-making and strategic planning.