Online Sales Executive

Job Description

• Respond to incoming inquiries via phone, email, and other channels.

• Make outbound calls to potential and existing customers to promote products/services.

• Understand customer needs and recommend suitable products or services.

• Maintain and update customer database (CRM) with accurate and current information.

• Follow up on leads and convert them into sales opportunities.

• Provide exceptional customer service before and after the sale.

• Collaborate with the marketing and field sales teams to support promotional campaigns.

• Achieve individual and team sales targets on a monthly and quarterly basis.

• Generate daily/weekly sales reports and provide feedback to management.