Mohammead
About Candidate
Dynamic and results-oriented professional with a successful international track record in customer service, administration, and business development. Seeking a key role in a forward-thinking organization to leverage strategic insights and drive operational excellence. Committed to contributing expertise and fostering growth in a globally impactful setting.
Note Field
Location
Education
Work & Experience
Spearheaded customer engagement, sales, and administration with a focus on delivering unparalleled service. Successfully implemented persistency, cross-selling, negotiation, and business development strategies. Led end-to-end complaints & claims management with a comprehensive understanding of customer service, administration, underwriting, CRM, and value-added services. Proficient in utilizing Microsoft Office Tools and analytical tools.
Orchestrated end-to-end customer service operations, ensuring prompt issue resolution and high customer satisfaction. Executed administrative tasks with precision, demonstrating proficiency in documentation, recordkeeping, and data management. Maintained operational efficiency and achieved performance targets utilizing Microsoft Office tools and analytical software
Created client deliverables, including reports and presentations, based on analytical insights. Maintained positive client relationships throughout the project lifecycle. Contributed to thought leadership and customer satisfaction processes. Excelled in customer, vendor, and partner relationship management, contributing to strategic planning and organizational development.
Played a key role as an Administration Specialist & Customer Service. Delivered exceptional customer service in a high-demand environment. Led team in complaints management.
Executed sales, product handling, record-keeping, and managed call and delivery operations.