About Candidate

Dynamic and results-oriented professional with a successful international track record in customer service, administration, and business development. Seeking a key role in a forward-thinking organization to leverage strategic insights and drive operational excellence. Committed to contributing expertise and fostering growth in a globally impactful setting.

Note Field
I am not interested in field positions. Thank you for considering my preferences. I look forward to potential opportunities.



Bachelor of Computer Applications 2015
Certification in International Business Process Outsourcing

Work & Experience

Sales & Administration 2022 - 2023
JP Farms

Spearheaded customer engagement, sales, and administration with a focus on delivering unparalleled service. Successfully implemented persistency, cross-selling, negotiation, and business development strategies. Led end-to-end complaints & claims management with a comprehensive understanding of customer service, administration, underwriting, CRM, and value-added services. Proficient in utilizing Microsoft Office Tools and analytical tools.

Operations Executive 2021 - AFIA Insurance Brokerage Services LLC

Orchestrated end-to-end customer service operations, ensuring prompt issue resolution and high customer satisfaction. Executed administrative tasks with precision, demonstrating proficiency in documentation, recordkeeping, and data management. Maintained operational efficiency and achieved performance targets utilizing Microsoft Office tools and analytical software

Strategic Technical Support Executive
Pragyaware Informatics

Created client deliverables, including reports and presentations, based on analytical insights. Maintained positive client relationships throughout the project lifecycle. Contributed to thought leadership and customer satisfaction processes. Excelled in customer, vendor, and partner relationship management, contributing to strategic planning and organizational development.

Administration Specialist 2018 - 2021
Transguard Group LLC

Played a key role as an Administration Specialist & Customer Service. Delivered exceptional customer service in a high-demand environment. Led team in complaints management.

Sales and Operations Specialist
Yash Constructions

Executed sales, product handling, record-keeping, and managed call and delivery operations.


Merit 2015
Recipient of the Inter-College Championship Award in Project Management, Presentation, and Web Development. Additionally, achieved the highest academic standing as the top graduate in college.